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Managed IT for Los Angeles & Orange County businessesWoodland Hills office, 24/7 help desk, nationwide remote support

Security Awareness Training

Your people are the last firewall.

Most successful attacks start with a person: a convincing email, a phone call from the "bank," a text from the "CEO." Corewell Technology runs an ongoing awareness program for Los Angeles businesses that fits into the working week, measures who is improving, satisfies the training requirements of HIPAA, CMMC, PCI, and cyber-insurance carriers, and changes behavior rather than checking a box.

  • Five-minute monthly lessons employees finish
  • Realistic phishing simulations with instant coaching
  • Reporting by employee, department, and trend
  • Satisfies HIPAA, CMMC, PCI, and insurance requirements

What the program includes

A short video lesson each month on a current threat, with a quiz. Simulated phishing emails sent on a randomized schedule, modeled on the lures actually arriving in Los Angeles inboxes, with immediate coaching for anyone who clicks. An annual policy acknowledgment for your acceptable-use and security policies. New-hire onboarding training. Specialized modules for finance staff on wire fraud and for executives on targeted attacks. And a dashboard that shows completion, click rates, and reporting rates over time.

Why it works when done this way

A once-a-year slideshow is forgotten by February. Monthly five-minute lessons and regular simulations keep awareness current and make reporting a suspicious message a habit. Clients typically see phishing click rates fall from around a quarter of employees to low single digits within six months, and, just as important, see the rate at which employees report suspicious messages climb, which gives the security team early warning of a real campaign.

How Corewell runs it

We enroll your staff from your directory so the roster stays current automatically, set a baseline with an initial simulation, and schedule the year. Lessons and simulations run without your involvement. Managers receive a monthly summary; employees who repeatedly click receive additional, private coaching rather than public embarrassment. Completion records are stored as compliance evidence, and the program is reviewed with you quarterly.

What employees experience

A short, well-produced lesson once a month that respects their time. Occasional test emails that teach rather than trap. A simple button to report anything suspicious, with a thank-you when they catch one. Over time, a workplace where the question "does this look right to you?" is normal.

What is included

Security Awareness Training: what you receive

01

Monthly micro-training

Five-minute lessons on current threats, with quizzes and completion tracking.

02

Phishing simulation

Randomized, realistic campaigns with instant coaching for anyone who clicks.

03

Role-based modules

Wire-fraud training for finance, executive targeting, and new-hire onboarding.

04

Report button

One click in Outlook or Gmail sends a suspicious message to our security team.

05

Compliance evidence

Completion and policy acknowledgment records ready for auditors and insurers.

06

Trend reporting

Click rates, report rates, and completion by employee, department, and quarter.

Questions

Common questions

Will employees resent being tested?

Not when the program is framed as training rather than discipline. Simulations coach instead of punish, results for individuals stay private, and employees are thanked for reporting. Most staff come to appreciate knowing what current scams look like.

Does this meet our compliance requirement?

Yes. HIPAA, CMMC, PCI DSS, and most cyber-insurance policies require periodic security training with records. Our program documents enrollment, completion, and policy acknowledgment for each employee.

Can we run this without other Corewell services?

Yes. Awareness training is available on its own, priced per user per month, for companies with internal IT or another provider.

Start with the facts

Find out exactly where your technology stands, free.

A Corewell engineer inventories your environment, scores your security, reviews your backups and spending, and returns a written plan with costs. No obligation, and the findings are yours either way.