Services
Managed IT, cybersecurity, cloud, and strategy for Los Angeles businesses.
Sixteen services, one accountable team. Most clients begin with fully managed or co-managed IT, which includes the support, security, and backup services below; the rest are available on their own or as projects.
Services
Managed IT & Support
Managed IT Services
Your entire IT environment run by one accountable team: help desk, monitoring, security, cloud, backups, and strategy for one flat monthly fee.
Learn more 02Co-Managed IT
Your internal IT staff plus our tools, our 24/7 desk, our security team, and our engineers, in whatever combination your department needs.
Learn more 0324/7 Help Desk
Phone, email, chat, and on-site support from Los Angeles-based engineers who know your environment, 24 hours a day, 365 days a year.
Learn more 04Remote & Hybrid Work
Secure laptops, identity, VPN and zero-trust access, collaboration tools, and support for employees wherever they work.
Learn moreServices
Cybersecurity & Compliance
Managed Cybersecurity
Endpoint detection and response, 24/7 security monitoring, email and identity protection, vulnerability management, and incident response, operated as a service.
Learn more 02Compliance Services
Gap assessments, policies, technical controls, evidence, and audit support for HIPAA, CMMC, NIST, SOC 2, PCI DSS, CCPA, and cyber-insurance requirements.
Learn more 03Backup & Disaster Recovery
Immutable, tested backups of servers, workstations, Microsoft 365, and Google Workspace, with recovery times measured and a continuity plan written down.
Learn more 04Security Awareness Training
Short monthly training, realistic phishing simulations, and reporting by employee that turns your staff into a defense instead of a liability.
Learn moreServices
Cloud, Data & Microsoft 365
Microsoft 365
Licensing, migration, security, Teams, SharePoint, Intune, Copilot, and day-to-day administration of Microsoft 365, done the way Microsoft intends.
Learn more 02Cloud Services
Azure, AWS, Google Cloud, and private cloud: assessment, migration, cost control, security, and ongoing management of the servers and applications you move.
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Network, Voice & Projects
Network Management
Firewalls, switching, enterprise Wi-Fi, SD-WAN, internet circuits, and structured cabling, designed, installed, monitored, and managed.
Learn more 02Phone Systems
Cloud phone systems with Teams or desk phones, auto attendants, call queues, texting, e911 compliance, and support from the same team that runs your network.
Learn more 03IT Projects
Server and cloud migrations, office relocations and build-outs, system upgrades, and mergers, planned and delivered with fixed scope and a project manager.
Learn more 04Procurement & Lifecycle
Standardized laptops, desktops, servers, and peripherals sourced at partner pricing, imaged and delivered ready, tracked for their whole life, and retired securely.
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Strategy & Leadership
vCIO & Strategy
A virtual chief information officer who owns your technology roadmap, budget, risk register, and vendor relationships, and meets with leadership every quarter.
Learn more 02IT Assessments
A complete, independent review of your technology, security, and risk, with findings in plain language and a prioritized plan, whether or not you become a client.
Learn moreThe difference
Break-fix IT rewards problems. Managed IT rewards their absence.
Most Los Angeles businesses have only ever experienced technology support that shows up after something breaks. Here is what changes.
How it works
From first call to steady state in 30 days.
- 01
Free assessment
We inventory your devices, accounts, and applications, score your security against the CIS Controls, review backups and spending, and present the findings in plain language with a costed plan. No obligation.
- 02
Proposal and agreement
You receive a flat per-user price for the environment we assessed, with the scope, the security stack, and the response times written down. Projects are quoted separately and in advance.
- 03
Onboarding, days 1 to 30
Our agents and security tools are deployed, documentation is built, patching is brought current, MFA is enabled, backups are verified, and we meet every employee. The help desk is live from day one.
- 04
Stabilization, days 31 to 90
Recurring problems are investigated for root causes, quick wins from the assessment are completed, and your vCIO delivers the first roadmap and risk register to leadership.
- 05
Steady state
Monitoring, support, security operations, and reporting run every day. You receive a monthly report and a quarterly business review, and the roadmap is executed project by project.
- 06
Growth and change
New hires, new offices, acquisitions, compliance requirements, and new software are planned with your vCIO and delivered by the same team, so the environment grows without starting over.